About Us
At CrisisSuite , the security of your information CrisisSuite always CrisisSuite top priority. Our platform is designed to support your organization before, during, and after a crisis—and that is only possible with robust security and reliable continuity. That is why we have implemented a series of measures that ensure the highest standards of information security.
We guarantee 99.95% uptime. This means you can always rely on a stable and accessible environment, precisely when you need it.
Merlin Software is ISO27001 certified for information security.
Furthermore, our data centers comply with ISO9001, ISO27001, ISO14001, and NEN7510. This ensures we meet internationally recognized quality and security standards.
Your data is exclusively stored in multiple, highly secured data centers within the Netherlands. This ensures compliance with Dutch and European laws and regulations.
Our data centers in the Netherlands are physically monitored and meet the strictest requirements for access control, fire detection, and air cooling. The power supply is redundant and supported by backup generators, ensuring continuous operation.
CrisisSuite on servers that are configured with redundancy and are continuously monitored. This allows us to minimize the risk of outages and ensure the system’s stability.
All communication between your device (laptop, PC, tablet, or smartphone) and our servers is encrypted using SSL/TLS 1.3. We use strong 3072-bit keys and AES-128 or AES-256 encryption to ensure that your data is always fully protected.
To continuously assess our security, we commission an independent penetration test annually by an external specialist. This allows us to proactively identify and address potential vulnerabilities.
