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Many crisis meetings get bogged down. They last too long, are too chaotic, and result in too few decisions.
With these three pillars, you can ensure that your crisis meeting is effective.
A crisis meeting must be tightly organized. Use a set framework, such as the BOB model: first, gather information; then, assess the situation; and finally, make decisions and determine the necessary actions. And keep the meeting short—no more than 20 minutes.
Everyone on the crisis team needs to know what their role is. The chairperson leads the meeting, the recorder takes notes, and the experts contribute their expertise. At the start of the meeting, there should be a brief round of introductions so that it is immediately clear who is responsible for what.
A good logbook is the backbone of a crisis team. Decisions, actions, and updates must be recorded immediately and clearly. The logbook provides an overview, facilitates handoffs, and prevents important information from being lost.
Effective crisis meetings provide clarity, direction, and speed.
Want to know how to put this into practice right away? Download our free crisis meeting toolkit here.
