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When a single person within an organization is responsible for all crisis preparedness, the situation is vulnerable. If that person is unable to perform their duties or changes jobs or employers, the entire process comes to a standstill.
It then takes the organization time and effort to find a replacement or recruit a new person. As a result, a proper handover is not possible, which causes further delays. Meanwhile, the activities necessary for effective crisis preparedness also come to a standstill.
Not all organizations have a large enough budget to hire multiple staff members for crisis preparedness. However, there are practical solutions to this problem.
For example:
One or more individuals may assist the lead coordinator with various preparatory tasks. If necessary, their focus may be on a specific area—such as the crisis plan or training sessions—to help keep the scope of their responsibilities and the time required somewhat manageable. It is advisable to make specific arrangements regarding the availability and time commitment of these individuals with the organization’s management.
In practice, we see that some organizations choose to form a working group. It is beneficial to include people from different departments. This way, each member of the working group can contribute their own specific expertise. Furthermore, this ensures that the topic of crisis management receives broader support.
