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These are the four most common mistakes made when taking minutes during crisis meetings. The last one is the one we see go wrong most often.
The log is filled out after the fact. As a result, details become vague, actions are omitted, and errors creep in. Always take notes during the meeting.
If the secretary and chair don’t work well together, you’ll lack structure. Make sure you work as a team and keep the meeting process organized.
Record the information according to the decision-making model you’re using. BOB is your best friend. Use clear categories: perception, assessment, decisions, and actions.
And this is what we see go wrong most often:
Without status updates on pending tasks, the team loses track of what’s going on. At the start of every crisis meeting, check the status of all assigned tasks and record them in the log.
Effective logging isn’t just an administrative task—it’s crucial for maintaining control and keeping track of things. That’s where your impact as a logger lies.
Want to know how to handle this effectively? Download our crisis meeting toolkit.
