About Us
Last Thursday, March 24, the Information Security Platform organized a crisis management workshop focused on cyberattacks.
A cyber crisis is a major concern for every executive and crisis manager. This is entirely due to its unpredictability, complexity, and impact. During the workshop, this concern was shared by all participants.
During a cyber crisis, the entire organization is brought to a standstill. This immediately creates a number of major challenges.
As soon as a cyberattack occurs, a significant portion of the IT environment is taken offline. You lose access to email, VOIP, and other communication applications. In the worst-case scenario, you may even lose all your contacts, making it impossible to reach your colleagues and partners. Alerting the crisis team is delayed, the damage mounts, and the team is immediately faced with a backlog that needs to be cleared.
The crisis team meets to begin implementing the plans. However, this information is no longer accessible. Even access to physical documents may be blocked, as the attack has made it impossible to enter the building.
The right software can play a key role in addressing these challenges. This is illustrated by the following examples.
During a cyber crisis, the affected organization can bring in a CERT (Computer Emergency Response Team). This is a team of experts from an organization with specialized knowledge in the field of cyber incidents. A CERT springs into action quickly to minimize damage as much as possible and facilitate recovery. These teams have various tools at their disposal (including, for example, CrisisSuite) to immediately set up a secure environment from which to work and communicate.
It is even better if the organization has already set this up in advance. By implementing crisis management software and ensuring it operates out-of-band (i.e., outside the organization’s own IT environment), you can switch to an alternative communication method from the very start of the crisis, centrally manage crisis information, and make this information accessible to all stakeholders.
Merlin has CrisisSuite to always function—especially during a (cyber) crisis. We are a leader in our industry when it comes to business continuity and information security. We demonstrate this, among other things, with our ISO 27001 certification. This shows that we operate according to the strictest standards in the field of information security. We implement everything redundantly and operate outside your own IT environment. This ensures your crisis software cannot go offline during a cyber crisis. This way, you remain able to stay in contact with each other, consult plans, record crisis information, and manage the organization.
.png)
.jpg)
