Four tips for a successful partnership between the chair and the recorder of your crisis team.
Within a crisis team, the chairperson and the recorder form a key duo. The synergy between these two roles directly influences the performance of the entire crisis team. In this video, I discuss four tips for fostering synergy between the chairperson and the recorder.
It helps immensely when chairs and minute-takers understand each other’s roles. It’s a good idea to have them discuss their roles during crisis meetings with one another during the preparation phase. Fulfilling these roles involves more than just chairing the meeting or taking minutes. Have chairs and minute-takers explain to each other the steps they take and the challenges they face. This will come in handy when they later work together within a crisis team under high pressure.
It is helpful for the chairperson and the note-taker to sit close to each other at the meeting table. This makes it easier for the note-taker to subtly assist the chairperson in leading the meeting. In this way, the note-taker helps to keep the meeting on track.
It is often extremely helpful to the recorder when the chairperson summarizes the key points of a crisis team member’s input. This makes it easier to record that input—such as perceptions or assessments—especially when dealing with complex issues.
It is recommended that the chairperson and the logkeeper review the logbook together after a meeting. At that time, the logkeeper can make any necessary corrections to the logbook. This also helps the chairperson prepare for the next crisis meeting.