A common mistake during crises and crisis drills is failing to track the status of actions. Although this seems simple, it is often overlooked, leading to a lack of clarity.
During a crisis drill, people don’t always keep track of the status of actions, because those actions aren’t usually actually carried out. And with a drill lasting about two hours, you can get away with this.
But during an actual crisis, that will cause problems. Before you know it, you’ll lose track of everything. Who is handling which task? And which tasks have already been completed?
If you use a logging tool, you can manage the tracking of action statuses in a decentralized manner. The people responsible for carrying out the action can track the status themselves using an app on their smartphone.
And in the crisis team dashboard, you can mark completed actions, so that the crisis team can maintain an overview.