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Without a logbook, a crisis team is lost. Here are a few reasons:
The team receives an immense amount of information, making it impossible to retain everything. If team members only keep their own notes, multiple versions of the truth will emerge. Therefore, it is crucial for the crisis team to have a single reference point upon which to base its decision-making. This fosters clarity during crisis meetings.
Numerous actions must be executed to manage the situation. Without an overview of delegated actions, their responsible parties, and their status, it is impossible to maintain control.
When a team member is relieved, a proper handover is essential. This can only be achieved if a clear logbook is available.
The crisis team's logbook serves as a vital source for informing the rest of the crisis organization. What is the current situation? What are the key decisions? And what further developments can be anticipated?
Following a crisis, an evaluation is essential. A comprehensive logbook significantly aids this process. Furthermore, when a supervisory body, investigative authority, or insurer becomes involved, maintaining a logbook is not merely a luxury but a necessity.
