Onboarding & Training

Our objective is for your organization to derive maximum value from our software, and we are pleased to assist you with this.

Implementing new software can be complex. Therefore, Merlin provides an implementation coordinator who will help manage this process effectively.

This individual will be your primary point of contact during the implementation process. Throughout the project, we will provide support for configuring the software. The objective is that by the end of the process, you will be fully capable of independently using the software, making adjustments, and adding users.

For this reason, system administrators within your organization will receive instruction and training. Additionally, we offer user training sessions. All measures are taken to ensure the software operates optimally for your organization.

Even after the software has been implemented, we remain available for additional support. Our helpdesk is at your disposal, and you can always reach out to one of our colleagues.