Crisis documents are always available—even during an IT outage!

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It is important that documents such as crisis plans, task sheets, and procedures are always accessible to the members of your crisis management team. Paper plans can quickly become outdated, and not everyone is always on-site to consult them.

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So make sure your crisis documents are available in a digital format and kept up to date. You can do this using a document management system—such as Zenya or SharePoint—or using a crisis app, such as CrisisSuite.

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Of course, crisis documents must also be accessible if your organization’s internal IT infrastructure goes down—for example, due to a cyber incident. Therefore, make sure to verify that your crisis documents are available even if your document management system is inaccessible.

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Here’s a quick tip: you can integrate your document management system with a second software tool or app as a “fallback” option. This integration synchronizes your crisis documents, so you only need to manage them within your document management system.

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